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var(--border);border-radius:8px;padding:10px 12px;color:var(--text);font-size:13px;outline:none;resize:none;width:100%;box-sizing:border-box;font-family:inherit;transition:border-color .15s;line-height:1.5}._noteInput_t51zf_253:focus{border-color:#f59e0b;box-shadow:0 0 0 3px #f59e0b1a}._noteInput_t51zf_253::placeholder{color:var(--faint)}._addBtn_t51zf_271{padding:7px 14px;background:#f59e0b1f;color:#f59e0b;border:1px solid rgba(245,158,11,.25);border-radius:8px;font-size:12px;font-weight:600;cursor:pointer;align-self:flex-end;transition:all .15s;font-family:inherit}._addBtn_t51zf_271:hover{background:#f59e0b38}._addBtn_t51zf_271:disabled{opacity:.35;cursor:not-allowed}._noteList_t51zf_287{display:flex;flex-direction:column;gap:10px}._note_t51zf_253{background:#f59e0b0d;border:1px solid rgba(245,158,11,.15);border-left:3px solid #F59E0B;border-radius:0 8px 8px 0;padding:10px 12px}._noteMeta_t51zf_297{display:flex;align-items:center;gap:6px;margin-bottom:6px}._noteAvatarSm_t51zf_304{width:20px;height:20px;border-radius:50%;background:#f59e0b33;color:#f59e0b;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._noteAuthor_t51zf_318{font-size:11px;font-weight:700;color:#f59e0b;flex:1}._noteDate_t51zf_319{font-size:10px;color:var(--muted)}._delNote_t51zf_321{font-size:11px;color:var(--faint);background:none;border:none;cursor:pointer;padding:0 2px;line-height:1;transition:color .15s}._delNote_t51zf_321:hover{color:#ef4444}._noteText_t51zf_333{font-size:13px;color:var(--text);line-height:1.55;white-space:pre-wrap;word-break:break-word}._histList_t51zf_342{display:flex;flex-direction:column;gap:10px}._histItem_t51zf_344{background:var(--bg);border:1px solid var(--border);border-radius:10px;padding:10px 12px;transition:border-color .12s}._histItem_t51zf_344:hover{border-color:#25d3664d}._histTop_t51zf_353{display:flex;align-items:center;justify-content:space-between;margin-bottom:5px}._histDate_t51zf_360{font-size:11px;color:var(--muted);font-weight:600}._histStatus_t51zf_362{font-size:10.5px;font-weight:700;padding:2px 8px;border-radius:10px}._histMeta_t51zf_369{font-size:12px;color:var(--muted);margin-bottom:4px;display:flex;gap:4px}._histDept_t51zf_376{font-weight:600;color:var(--text)}._histAgent_t51zf_377{color:var(--muted)}._histPreview_t51zf_379{font-size:12px;color:var(--faint);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-style:italic}._tagGrid_t51zf_389{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}._tag_t51zf_389{display:inline-flex;align-items:center;gap:5px;padding:5px 12px;border-radius:20px;border:1px solid color-mix(in srgb,var(--c) 35%,transparent);background:color-mix(in srgb,var(--c) 10%,transparent);color:color-mix(in srgb,var(--c) 85%,var(--text));font-size:12px;font-weight:500;cursor:pointer;transition:all .15s;font-family:inherit}._tag_t51zf_389:hover{background:color-mix(in srgb,var(--c) 22%,transparent);transform:translateY(-1px)}._tagOn_t51zf_412{background:color-mix(in srgb,var(--c) 22%,transparent)!important;border-color:var(--c)!important;color:var(--c)!important;font-weight:700}._tagCheck_t51zf_418{font-size:11px}._newTag_t51zf_420{display:flex;flex-direction:column;gap:10px;margin-bottom:14px;padding:14px;background:var(--bg);border:1px solid var(--border);border-radius:10px}._colorPicker_t51zf_431{display:flex;gap:8px;flex-wrap:wrap}._colorDot_t51zf_433{width:22px;height:22px;border-radius:50%;border:2px solid transparent;cursor:pointer;transition:transform .15s;flex-shrink:0}._colorDot_t51zf_433:hover{transform:scale(1.15)}._colorDotActive_t51zf_443{border-color:#fff!important;transform:scale(1.15);box-shadow:0 0 0 2px #ffffff4d}._createBtn_t51zf_445{padding:7px 14px;background:#25d366;color:#fff;border:none;border-radius:8px;font-size:12px;font-weight:600;cursor:pointer;align-self:flex-start;transition:opacity .2s;font-family:inherit}._createBtn_t51zf_445:hover{opacity:.85}._createBtn_t51zf_445:disabled{opacity:.3;cursor:not-allowed}._empty_t51zf_462{text-align:center;color:var(--faint);font-size:12.5px;padding:24px 12px;font-style:italic}._hint_t51zf_471{font-size:12px;color:var(--faint);font-style:italic}._layout_1l847_1{display:flex;height:100vh;background:var(--bg);overflow:hidden}._withCrm_1l847_8 ._chat_1l847_8{min-width:0}._sidebar_1l847_13{width:340px;min-width:340px;background:var(--card);border-right:1px solid var(--border);display:flex;flex-direction:column}._companyHeader_1l847_22{display:flex;align-items:center;gap:10px;padding:14px 16px 12px;border-bottom:1px solid rgba(42,57,66,.6);background:#00000026}._companyLogo_1l847_31{width:32px;height:32px;border-radius:8px;object-fit:contain;background:#ffffff14;padding:2px;flex-shrink:0}._companyInitial_1l847_41{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:16px;font-weight:700;flex-shrink:0}._companyName_1l847_54{font-size:14px;font-weight:700;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;letter-spacing:.2px}._sidebarHeader_1l847_64{padding:12px 16px;border-bottom:1px solid var(--border)}._agentInfo_1l847_69{display:flex;align-items:center;gap:10px}._avatar_1l847_75{width:40px;height:40px;border-radius:50%;background:#25d366;color:#fff;font-size:16px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._agentName_1l847_89{font-size:14px;font-weight:600;color:var(--text);margin:0}._agentDept_1l847_96{font-size:12px;color:var(--muted);margin:0}._onlineDot_1l847_102{width:10px;height:10px;border-radius:50%;background:#25d366;margin-left:auto;flex-shrink:0;box-shadow:0 0 6px #25d366}._filters_1l847_113{display:flex;gap:4px;padding:10px 12px;border-bottom:1px solid var(--border);flex-wrap:wrap}._filterBtn_1l847_121{display:flex;align-items:center;gap:5px;padding:5px 10px;border-radius:20px;border:1px solid var(--border);background:transparent;color:var(--muted);font-size:12px;cursor:pointer;transition:all .2s}._filterBtn_1l847_121:hover{border-color:var(--brand, #25D366);color:var(--brand, #25D366)}._activeFilter_1l847_137{background:#25d3661a;border-color:var(--brand, #25D366);color:var(--brand, #25D366)}._count_1l847_143{background:var(--border);color:var(--muted);border-radius:10px;padding:0 6px;font-size:11px;min-width:18px;text-align:center}._activeFilter_1l847_137 ._count_1l847_143{background:#25d36633;color:#25d366}._convList_1l847_159{flex:1;overflow-y:auto}._convList_1l847_159::-webkit-scrollbar{width:4px}._convList_1l847_159::-webkit-scrollbar-track{background:transparent}._convList_1l847_159::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}._empty_1l847_168{text-align:center;color:var(--faint);padding:40px 20px;font-size:14px}._convItem_1l847_175{display:flex;align-items:center;gap:10px;padding:12px 14px;border-bottom:1px solid rgba(42,57,66,.5);cursor:pointer;transition:background .15s}._convItem_1l847_175:hover{background:#25d3660a}._activeConv_1l847_187{background:#25d36614!important;border-left:3px solid var(--brand, #25D366)}._convAvatar_1l847_189{width:42px;height:42px;border-radius:50%;background:var(--border);color:var(--text);font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .2s}._convInfo_1l847_204{flex:1;min-width:0}._convTop_1l847_206{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}._convNumber_1l847_213{font-size:14px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._convTime_1l847_222{font-size:11px;color:var(--muted);flex-shrink:0;margin-left:8px}._convBottom_1l847_229{display:flex;align-items:center;justify-content:space-between}._convPreview_1l847_235{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}._statusDot_1l847_244{width:8px;height:8px;border-radius:50%;flex-shrink:0;margin-left:8px}._deptTag_1l847_252{display:inline-block;margin-top:4px;font-size:10px;color:var(--brand, #25D366);background:#25d3661a;border-radius:4px;padding:1px 6px}._sidebarFooter_1l847_263{display:flex;gap:6px;padding:10px 12px;border-top:1px solid var(--border)}._settingsBtn_1l847_270{flex:1;padding:9px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._settingsBtn_1l847_270:hover{border-color:#25d366;color:#25d366}._logoutBtn_1l847_284{padding:9px 14px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._logoutBtn_1l847_284:hover{border-color:#ff6b6b;color:#ff6b6b}._chat_1l847_8{flex:1;display:flex;flex-direction:column;background:var(--bg)}._empty2_1l847_305{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;color:var(--faint);font-size:14px;padding:40px;text-align:center}._empty2Icon_1l847_318{width:68px;height:68px;border-radius:50%;background:var(--card);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;font-size:30px;margin-bottom:6px}._empty2Title_1l847_331{font-size:15px;font-weight:600;color:var(--text);margin:0}._empty2Sub_1l847_338{font-size:13px;color:var(--faint);margin:0}._chatHeader_1l847_341{display:flex;align-items:center;gap:12px;padding:12px 18px;background:var(--card);border-bottom:1px solid var(--border);box-shadow:0 1px 4px #0000000d}._chatAvatar_1l847_351{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,#25d366,#128c7e);color:#fff;font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 2px 8px #25d36640}._chatName_1l847_366{font-size:14.5px;font-weight:700;color:var(--text);margin:0}._chatDept_1l847_373{font-size:11.5px;color:var(--muted);margin:0}._chatActions_1l847_379{display:flex;gap:6px;margin-left:auto}._actionBtn_1l847_385{padding:7px 13px;border:1px solid var(--border);border-radius:8px;background:transparent;color:var(--muted);font-size:12.5px;font-weight:500;cursor:pointer;transition:all .15s;font-family:inherit}._actionBtn_1l847_385:hover{border-color:#f59e0b;color:#f59e0b;background:#f59e0b0f}._resolveBtn_1l847_399{padding:7px 14px;border:none;border-radius:8px;background:var(--brand, #25D366);color:#fff;font-size:12.5px;font-weight:600;cursor:pointer;transition:all .15s;font-family:inherit;box-shadow:0 2px 6px #25d36633}._resolveBtn_1l847_399:hover{opacity:.85;transform:translateY(-1px)}._messages_1l847_415{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:8px}._messages_1l847_415::-webkit-scrollbar{width:4px}._messages_1l847_415::-webkit-scrollbar-track{background:transparent}._messages_1l847_415::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}._msg_1l847_428{display:flex;flex-direction:column;max-width:65%}._in_1l847_434{align-self:flex-start}._out_1l847_435{align-self:flex-end}._bubble_1l847_437{padding:9px 14px;border-radius:12px;font-size:14px;line-height:1.5;word-break:break-word}._in_1l847_434 ._bubble_1l847_437{background:var(--card);color:var(--text);border-bottom-left-radius:4px;border:1px solid var(--border)}._out_1l847_435 ._bubble_1l847_437{background:#005c4b;color:#e9fde1;border-bottom-right-radius:4px}._msgTime_1l847_458{font-size:11px;color:var(--faint);margin-top:3px;align-self:flex-end}._in_1l847_434 ._msgTime_1l847_458{align-self:flex-start}._inputArea_1l847_468{display:flex;gap:10px;padding:14px 20px;background:var(--card);border-top:1px solid var(--border)}._inputArea_1l847_468 input{flex:1;background:var(--bg);border:1px solid var(--border);border-radius:24px;padding:10px 18px;color:var(--text);font-size:14px;outline:none;transition:border-color .2s}._inputArea_1l847_468 input:focus{border-color:var(--brand, #25D366)}._inputArea_1l847_468 input::placeholder{color:var(--faint)}._inputArea_1l847_468 input:disabled{opacity:.4}._inputArea_1l847_468 button{width:42px;height:42px;border-radius:50%;background:var(--brand, #25D366);color:#fff;border:none;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:opacity .2s;flex-shrink:0}._inputArea_1l847_468 button:hover{opacity:.85}._inputArea_1l847_468 button:disabled{opacity:.3;cursor:not-allowed}._overlay_1l847_512{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;display:flex;align-items:center;justify-content:center;z-index:100}._modal_1l847_522{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:28px;width:100%;max-width:420px;display:flex;flex-direction:column;gap:18px}._modal_1l847_522 h3{font-size:17px;font-weight:700;color:var(--text);margin:0}._field_1l847_541{display:flex;flex-direction:column;gap:6px}._field_1l847_541 label{font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase}._field_1l847_541 select,._field_1l847_541 textarea{background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:10px 14px;color:var(--text);font-size:14px;outline:none;transition:border-color .2s;font-family:inherit;resize:vertical}._field_1l847_541 select:focus,._field_1l847_541 textarea:focus{border-color:#25d366}._modalBtns_1l847_565{display:flex;gap:10px;justify-content:flex-end}._modalBtns_1l847_565 button:first-child{padding:9px 18px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;font-size:14px;cursor:pointer}._btn_1l847_581{padding:9px 18px;background:var(--brand, #25D366);color:#fff;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:opacity .2s}._btn_1l847_581:hover{opacity:.85}._btn_1l847_581:disabled{opacity:.3;cursor:not-allowed}._navTabs_1l847_597{display:flex;border-bottom:1px solid var(--border)}._navTab_1l847_597{flex:1;padding:10px 8px;background:transparent;border:none;color:var(--muted);font-size:13px;font-weight:500;cursor:pointer;transition:all .2s;border-bottom:2px solid transparent}._navTab_1l847_597:hover{color:var(--text)}._navActive_1l847_614{color:var(--brand, #25D366)!important;border-bottom-color:var(--brand, #25D366)!important;font-weight:700}._suggestions_1l847_621{position:absolute;top:calc(100% + 4px);left:0;right:0;background:var(--card);border:1px solid var(--border);border-radius:10px;overflow:hidden;z-index:200;box-shadow:0 8px 24px #0006}._suggItem_1l847_632{display:flex;align-items:center;justify-content:space-between;width:100%;padding:10px 14px;background:transparent;border:none;border-bottom:1px solid rgba(42,57,66,.5);cursor:pointer;text-align:left;transition:background .15s;gap:8px}._suggItem_1l847_632:last-child{border-bottom:none}._suggItem_1l847_632:hover{background:#25d36614}._suggName_1l847_648{font-size:14px;color:var(--text);font-weight:500}._suggPhone_1l847_649{font-size:12px;color:var(--muted);font-family:monospace;flex-shrink:0}._newConvRow_1l847_652{padding:8px 12px;border-bottom:1px solid var(--border)}._newConvBtn_1l847_657{width:100%;padding:8px;background:#25d3661a;border:1px dashed var(--brand, #25D366);border-radius:8px;color:var(--brand, #25D366);font-size:13px;font-weight:600;cursor:pointer;transition:all .2s}._newConvBtn_1l847_657:hover{background:#25d3662e}._modalInput_1l847_672{background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:10px 14px;color:var(--text);font-size:14px;outline:none;width:100%;box-sizing:border-box;transition:border-color .2s;font-family:inherit;margin-bottom:4px}._modalInput_1l847_672:focus{border-color:#25d366}._modalInput_1l847_672:disabled{opacity:.5}._modalInput_1l847_672::placeholder{color:var(--faint)}._loadingTxt_1l847_690{font-size:13px;color:var(--faint);margin:4px 0;font-style:italic}._templateList_1l847_697{display:flex;flex-direction:column;gap:6px;max-height:180px;overflow-y:auto}._templateList_1l847_697::-webkit-scrollbar{width:4px}._templateList_1l847_697::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}._templateCard_1l847_707{background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:10px 12px;cursor:pointer;transition:border-color .15s}._templateCard_1l847_707:hover{border-color:#25d366}._templateActive_1l847_717{border-color:#25d366!important;background:#25d3660f}._templateName_1l847_722{display:block;font-size:13px;font-weight:600;color:var(--text);margin-bottom:3px}._templatePreview_1l847_730{display:block;font-size:12px;color:var(--muted);line-height:1.4}._layout_1dr2f_2{display:flex;height:100vh;background:var(--bg);overflow:hidden}._withCrm_1dr2f_3 ._chat_1dr2f_3{min-width:0}._sidebar_1dr2f_6{width:300px;min-width:300px;background:var(--card);border-right:1px solid var(--border);display:flex;flex-direction:column}._companyHeader_1dr2f_13{display:flex;align-items:center;gap:10px;padding:14px 16px 12px;border-bottom:1px solid rgba(42,57,66,.6);background:#00000026}._companyLogo_1dr2f_19{width:32px;height:32px;border-radius:8px;object-fit:contain;flex-shrink:0}._companyInitial_1dr2f_20{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:16px;font-weight:700;flex-shrink:0}._companyName_1dr2f_21{font-size:14px;font-weight:700;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._agentInfo_1dr2f_23{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border)}._avatar_1dr2f_24{width:38px;height:38px;border-radius:50%;color:#fff;font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._agentName_1dr2f_25{font-size:14px;font-weight:600;color:var(--text);margin:0}._agentRole_1dr2f_26{font-size:11px;color:#818cf8;margin:0;font-weight:600;text-transform:uppercase;letter-spacing:.5px}._onlineDot_1dr2f_27{width:10px;height:10px;border-radius:50%;margin-left:auto;flex-shrink:0}._navTabs_1dr2f_30{display:flex;border-bottom:1px solid var(--border)}._navTab_1dr2f_30{flex:1;padding:11px 8px;background:transparent;border:none;border-bottom:2px solid transparent;color:var(--muted);font-size:13px;font-weight:500;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px;transition:all .2s}._navTab_1dr2f_30:hover{color:var(--text)}._navActive_1dr2f_39{color:#6366f1!important;border-bottom-color:#6366f1!important;font-weight:700}._navBadge_1dr2f_40{background:#f59e0b;color:#fff;border-radius:10px;padding:1px 6px;font-size:11px;font-weight:700}._newConvRow_1dr2f_43{padding:8px 12px;border-bottom:1px solid var(--border)}._newConvBtn_1dr2f_44{width:100%;padding:8px;background:#6366f114;border:1px dashed #6366F1;border-radius:8px;color:#818cf8;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s}._newConvBtn_1dr2f_44:hover{background:#6366f126}._filters_1dr2f_47{display:flex;gap:4px;padding:10px 12px;border-bottom:1px solid var(--border);flex-wrap:wrap}._filterBtn_1dr2f_48{display:flex;align-items:center;gap:5px;padding:5px 10px;border-radius:20px;border:1px solid var(--border);background:transparent;color:var(--muted);font-size:12px;cursor:pointer;transition:all .2s}._filterBtn_1dr2f_48:hover{border-color:#6366f1;color:#818cf8}._activeFilter_1dr2f_50{background:#6366f11a;border-color:#6366f1;color:#818cf8}._count_1dr2f_51{background:var(--border);color:var(--muted);border-radius:10px;padding:0 6px;font-size:11px;min-width:18px;text-align:center}._activeFilter_1dr2f_50 ._count_1dr2f_51{background:#6366f133;color:#818cf8}._convList_1dr2f_54{flex:1;overflow-y:auto}._convList_1dr2f_54::-webkit-scrollbar{width:4px}._convList_1dr2f_54::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}._emptyList_1dr2f_57{text-align:center;color:var(--faint);padding:40px 20px;font-size:14px}._convItem_1dr2f_59{display:flex;align-items:center;gap:10px;padding:12px 14px;border-bottom:1px solid rgba(42,57,66,.5);cursor:pointer;transition:background .15s}._convItem_1dr2f_59:hover{background:#6366f10a}._activeConv_1dr2f_61{background:#6366f114!important;border-left:3px solid #6366F1}._convAvatar_1dr2f_62{width:42px;height:42px;border-radius:50%;background:var(--border);color:var(--muted);font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._convInfo_1dr2f_63{flex:1;min-width:0}._convTop_1dr2f_64{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}._convNumber_1dr2f_65{font-size:14px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._convTime_1dr2f_66{font-size:11px;color:var(--muted);flex-shrink:0;margin-left:8px}._convBottom_1dr2f_67{display:flex;align-items:center;justify-content:space-between}._convPreview_1dr2f_68{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}._statusDot_1dr2f_69{width:8px;height:8px;border-radius:50%;flex-shrink:0;margin-left:8px}._deptTag_1dr2f_70{display:inline-block;margin-top:4px;font-size:10px;color:#818cf8;background:#6366f11a;border-radius:4px;padding:1px 6px}._sidebarFooter_1dr2f_73{display:flex;gap:6px;padding:10px 12px;border-top:1px solid var(--border)}._iconBtn_1dr2f_74{padding:9px 12px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s}._iconBtn_1dr2f_74:hover{border-color:#6366f1;color:#818cf8}._logoutBtn_1dr2f_76{flex:1;padding:9px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._logoutBtn_1dr2f_76:hover{border-color:#ff6b6b;color:#ff6b6b}._chat_1dr2f_3{flex:1;display:flex;flex-direction:column;background:var(--bg)}._emptyChat_1dr2f_81{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--faint);font-size:15px}._emptyChat_1dr2f_81 p:first-child{font-size:48px}._chatHeader_1dr2f_84{display:flex;align-items:center;gap:12px;padding:14px 20px;background:var(--card);border-bottom:1px solid var(--border)}._chatAvatar_1dr2f_85{width:38px;height:38px;border-radius:50%;background:#6366f1;color:#fff;font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._chatName_1dr2f_86{font-size:15px;font-weight:600;color:var(--text);margin:0}._chatDept_1dr2f_87{font-size:12px;color:var(--muted);margin:0}._chatActions_1dr2f_88{display:flex;gap:8px;margin-left:auto}._actionBtn_1dr2f_89{padding:7px 14px;border:1px solid var(--border);border-radius:8px;background:transparent;color:var(--muted);font-size:13px;cursor:pointer;transition:all .2s}._actionBtn_1dr2f_89:hover{border-color:#f59e0b;color:#f59e0b}._resolveBtn_1dr2f_91{padding:7px 14px;border:none;border-radius:8px;background:#6366f1;color:#fff;font-size:13px;font-weight:600;cursor:pointer;transition:opacity .2s}._resolveBtn_1dr2f_91:hover{opacity:.85}._messages_1dr2f_94{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:8px}._messages_1dr2f_94::-webkit-scrollbar{width:4px}._messages_1dr2f_94::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}._msg_1dr2f_97{display:flex;flex-direction:column;max-width:65%}._in_1dr2f_98{align-self:flex-start}._out_1dr2f_98{align-self:flex-end}._bubble_1dr2f_99{padding:9px 14px;border-radius:12px;font-size:14px;line-height:1.5;word-break:break-word}._in_1dr2f_98 ._bubble_1dr2f_99{background:var(--card);color:var(--text);border-bottom-left-radius:4px}._out_1dr2f_98 ._bubble_1dr2f_99{background:#312e81;color:#fff;border-bottom-right-radius:4px}._msgTime_1dr2f_102{font-size:11px;color:var(--faint);margin-top:3px;align-self:flex-end}._in_1dr2f_98 ._msgTime_1dr2f_102{align-self:flex-start}._inputArea_1dr2f_105{display:flex;gap:10px;padding:14px 20px;background:var(--card);border-top:1px solid var(--border)}._inputArea_1dr2f_105 input{flex:1;background:var(--bg);border:1px solid var(--border);border-radius:24px;padding:10px 18px;color:var(--text);font-size:14px;outline:none;transition:border-color .2s}._inputArea_1dr2f_105 input:focus{border-color:#6366f1}._inputArea_1dr2f_105 input::placeholder{color:var(--faint)}._inputArea_1dr2f_105 input:disabled{opacity:.4}._inputArea_1dr2f_105 button{width:42px;height:42px;border-radius:50%;background:#6366f1;color:#fff;border:none;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:opacity .2s;flex-shrink:0}._inputArea_1dr2f_105 button:hover{opacity:.85}._inputArea_1dr2f_105 button:disabled{opacity:.3;cursor:not-allowed}._dashMain_1dr2f_115{flex:1;overflow-y:auto;background:var(--bg);padding:24px 28px;display:flex;flex-direction:column;gap:24px}._dashMain_1dr2f_115::-webkit-scrollbar{width:6px}._dashMain_1dr2f_115::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}._dashHeader_1dr2f_119{display:flex;align-items:flex-start;justify-content:space-between}._dashTitle_1dr2f_120{font-size:22px;font-weight:700;color:var(--text);margin:0 0 4px}._dashSub_1dr2f_121{font-size:13px;color:var(--muted);margin:0}._refreshBtn_1dr2f_122{padding:8px 16px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:8px;font-size:13px;cursor:pointer;transition:all .2s}._refreshBtn_1dr2f_122:hover{border-color:#6366f1;color:#818cf8}._statCards_1dr2f_125{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}._statCard_1dr2f_125{background:var(--card);border:1px solid 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var(--border);font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase}._agentRow_1dr2f_140{display:grid;grid-template-columns:2fr 1fr 1fr 1fr 1fr 1fr;gap:8px;padding:10px 0;border-bottom:1px solid rgba(42,57,66,.4);align-items:center;font-size:13px}._agentRow_1dr2f_140:last-child{border-bottom:none}._agentCell_1dr2f_142{display:flex;align-items:center;gap:8px}._smallAvatar_1dr2f_143{width:28px;height:28px;border-radius:50%;color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._agentNameSm_1dr2f_144{font-size:13px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._muted_1dr2f_145{color:var(--muted);font-size:13px}._numVal_1dr2f_146{font-size:14px;font-weight:600;color:var(--text)}._statusBadge_1dr2f_147{font-size:11px;font-weight:600;padding:3px 8px;border-radius:20px}._online_1dr2f_27{background:#25d3661a;color:#25d366}._offline_1dr2f_149{background:#8696a01a;color:#8696a0}._pendingRow_1dr2f_152{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid rgba(42,57,66,.4)}._pendingRow_1dr2f_152:last-child{border-bottom:none}._pendingAvatar_1dr2f_154{width:36px;height:36px;border-radius:50%;background:#f59e0b26;color:#f59e0b;font-size:13px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._pendingInfo_1dr2f_155{flex:1;min-width:0}._pendingName_1dr2f_156{font-size:13px;font-weight:600;color:var(--text);display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._pendingDept_1dr2f_157{font-size:11px;color:var(--muted);display:block}._pendingTime_1dr2f_158{font-size:11px;color:var(--muted);flex-shrink:0}._takeBtn_1dr2f_159{padding:5px 12px;background:#6366f11f;border:1px solid #6366F1;color:#818cf8;border-radius:8px;font-size:12px;font-weight:600;cursor:pointer;transition:all .2s;flex-shrink:0}._takeBtn_1dr2f_159:hover{background:#6366f138}._ratingsTable_1dr2f_163{display:flex;flex-direction:column}._ratingsHead_1dr2f_164{display:grid;grid-template-columns:2fr 1.5fr 1.5fr 120px 1fr;gap:8px;padding:8px 0;border-bottom:1px solid var(--border);font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase}._ratingsRow_1dr2f_165{display:grid;grid-template-columns:2fr 1.5fr 1.5fr 120px 1fr;gap:8px;padding:10px 0;border-bottom:1px solid 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var(--border);border-radius:10px;overflow:hidden;z-index:200;box-shadow:0 8px 24px #0006}._suggItem_1dr2f_195{display:flex;align-items:center;justify-content:space-between;width:100%;padding:10px 14px;background:transparent;border:none;border-bottom:1px solid rgba(42,57,66,.5);cursor:pointer;text-align:left;transition:background .15s;gap:8px}._suggItem_1dr2f_195:last-child{border-bottom:none}._suggItem_1dr2f_195:hover{background:#6366f114}._suggName_1dr2f_198{font-size:14px;color:var(--text);font-weight:500}._suggPhone_1dr2f_199{font-size:12px;color:var(--muted);font-family:monospace;flex-shrink:0}._layout_p66cn_2{flex:1;min-height:0;background:var(--bg);color:var(--text);display:flex;flex-direction:column;transition:background .2s,color .2s}._header_p66cn_13{display:flex;align-items:center;justify-content:space-between;padding:0 28px;height:64px;background:var(--card);border-bottom:1px solid var(--border);flex-shrink:0;box-shadow:0 1px 8px #0000000f;gap:12px}._headerLeft_p66cn_26{display:flex;align-items:center;gap:14px;flex:1;min-width:0}._headerLogo_p66cn_28{width:38px;height:38px;border-radius:10px;object-fit:contain;border:1px solid var(--border)}._headerIcon_p66cn_36{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:700;color:#fff;flex-shrink:0;box-shadow:0 2px 8px #0003}._headerInfo_p66cn_50{min-width:0}._headerTitle_p66cn_51{font-size:15px;font-weight:700;margin:0;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._headerSub_p66cn_52{font-size:11px;color:var(--muted);margin:1px 0 0;display:flex;align-items:center;gap:6px}._planBadge_p66cn_54{display:inline-flex;align-items:center;padding:1px 7px;background:#25d3661a;border:1px solid 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svg{width:100%;height:100%}._iconBtn_p66cn_98:hover{border-color:var(--text);color:var(--text);background:var(--bg)}._themeBtn_p66cn_115{width:36px;height:36px;border-radius:9px;background:transparent;border:1px solid var(--border);color:var(--muted);cursor:pointer;transition:all .15s;display:flex;align-items:center;justify-content:center;padding:8px}._themeBtn_p66cn_115 svg{width:100%;height:100%}._themeBtn_p66cn_115:hover{border-color:#f59e0b;color:#f59e0b;background:#f59e0b0f}._logoutBtn_p66cn_132{padding:7px 16px;background:transparent;border:1px solid var(--border);color:var(--muted);border-radius:9px;font-size:13px;font-weight:500;cursor:pointer;transition:all .15s}._logoutBtn_p66cn_132:hover{border-color:#ff6b6b;color:#ff6b6b;background:#ef44440d}._statsRow_p66cn_146{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;padding:20px 28px 0;flex-shrink:0}._statCard_p66cn_154{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:18px 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var(--border)}._companyLogoPlaceholder_p66cn_707{width:60px;height:60px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:26px;font-weight:700;color:#fff;box-shadow:0 2px 10px #0003}._companyGrid_p66cn_719{display:grid;grid-template-columns:1fr 1fr;gap:18px}@media (max-width: 600px){._companyGrid_p66cn_719{grid-template-columns:1fr}}._btn_p66cn_723{padding:10px 22px;background:#25d366;color:#fff;border:none;border-radius:9px;font-size:14px;font-weight:600;cursor:pointer;transition:all .15s;box-shadow:0 2px 8px #25d36633;font-family:inherit}._btn_p66cn_723:hover{background:#1eaf55;box-shadow:0 4px 14px #25d3664d;transform:translateY(-1px)}._btn_p66cn_723:active{transform:none}._btn_p66cn_723:disabled{opacity:.4;cursor:not-allowed;transform:none;box-shadow:none}._btnSm_p66cn_740{padding:8px 14px;font-size:13px;font-weight:600;background:#25d366;color:#fff;border:none;border-radius:8px;cursor:pointer;transition:all 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#2A3942}._settingsBtn_12hc4_185{flex:1;padding:9px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._settingsBtn_12hc4_185:hover{border-color:#25d366;color:#25d366}._logoutBtn_12hc4_197{padding:9px 14px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._logoutBtn_12hc4_197:hover{border-color:#ff6b6b;color:#ff6b6b}._main_12hc4_210{flex:1;overflow-y:auto;background:#0b1620}._main_12hc4_210::-webkit-scrollbar{width:6px}._main_12hc4_210::-webkit-scrollbar-thumb{background:#2a3942;border-radius:3px}._emptyState_12hc4_218{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:#3d5166}._emptyIcon_12hc4_227{font-size:56px}._emptyTitle_12hc4_228{font-size:18px;font-weight:600;color:#8696a0;margin:0}._emptyHint_12hc4_229{font-size:13px;margin:0}._profile_12hc4_171{padding:28px;max-width:720px;margin:0 auto}._profileHeader_12hc4_234{display:flex;align-items:center;gap:18px;margin-bottom:24px}._profileAvatar_12hc4_240{width:64px;height:64px;border-radius:50%;color:#fff;font-size:26px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._profileTitle_12hc4_248{flex:1}._profileName_12hc4_249{font-size:22px;font-weight:700;color:#e8edf2;margin:0 0 4px}._profilePhone_12hc4_250{font-size:14px;color:#8696a0;font-family:monospace;margin:0 0 3px}._profileCompany_12hc4_251{font-size:13px;color:#8696a0;margin:0}._profileActions_12hc4_252{flex-shrink:0}._outreachBtn_12hc4_254{padding:10px 18px;border:none;border-radius:10px;color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:opacity .2s}._outreachBtn_12hc4_254:hover{opacity:.85}._profileLoading_12hc4_265{text-align:center;color:#3d5166;padding:60px 0;font-size:14px}._profileBody_12hc4_272{display:flex;flex-direction:column;gap:16px}._card_12hc4_275{background:#1a2838;border:1px solid #2A3942;border-radius:14px;padding:20px}._cardHead_12hc4_281{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}._cardTitle_12hc4_287{font-size:12px;font-weight:700;color:#8696a0;text-transform:uppercase;letter-spacing:.5px}._cardCount_12hc4_293{font-size:12px;color:#3d5166;background:#2a3942;border-radius:10px;padding:2px 8px}._linkBtn_12hc4_300{font-size:12px;color:var(--brand, #25D366);background:none;border:none;cursor:pointer;font-weight:600;transition:opacity .15s}._linkBtn_12hc4_300:hover{opacity:.75}._editFields_12hc4_311{display:flex;flex-direction:column;gap:6px}._fieldLabel_12hc4_312{font-size:11px;font-weight:600;color:#8696a0;text-transform:uppercase;letter-spacing:.3px;margin-top:4px}._input_12hc4_313{background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:9px 12px;color:#e8edf2;font-size:13px;outline:none;width:100%;box-sizing:border-box;transition:border-color .2s;font-family:inherit}._input_12hc4_313:focus{border-color:var(--brand, #25D366)}._input_12hc4_313::placeholder{color:#3d5166}._cancelBtn_12hc4_327{font-size:12px;color:#8696a0;background:none;border:none;cursor:pointer;text-align:left;padding:4px 0;margin-top:4px}._cancelBtn_12hc4_327:hover{color:#e8edf2}._infoGrid_12hc4_337{display:flex;flex-direction:column;gap:8px}._infoRow_12hc4_338{display:flex;gap:12px;align-items:baseline}._lbl_12hc4_339{font-size:11px;color:#3d5166;min-width:90px;text-transform:uppercase;letter-spacing:.3px;flex-shrink:0}._val_12hc4_340{font-size:14px;color:#e8edf2;word-break:break-all}._hint_12hc4_341{font-size:12px;color:#3d5166;font-style:italic}._tagList_12hc4_344{display:flex;flex-wrap:wrap;gap:6px}._tag_12hc4_344{padding:4px 12px;border-radius:20px;border:1px solid color-mix(in srgb,var(--c) 50%,transparent);background:color-mix(in srgb,var(--c) 15%,transparent);color:color-mix(in srgb,var(--c) 90%,#fff);font-size:12px;font-weight:500}._histList_12hc4_355{display:flex;flex-direction:column;gap:8px}._histItem_12hc4_356{background:#0b1620;border:1px solid #1E2D3D;border-radius:10px;padding:12px 14px}._histTop_12hc4_362{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}._histDate_12hc4_363{font-size:12px;color:#3d5166}._histStatus_12hc4_364{font-size:11px;font-weight:600;padding:2px 8px;border-radius:10px}._histMeta_12hc4_365{font-size:12px;color:#8696a0;margin-bottom:4px}._histPreview_12hc4_366{font-size:13px;color:#3d5166;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._overlay_12hc4_369{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000a6;display:flex;align-items:center;justify-content:center;z-index:100}._modal_12hc4_375{background:#1a2838;border:1px solid #2A3942;border-radius:16px;padding:28px;width:100%;max-width:440px;display:flex;flex-direction:column;gap:16px}._modal_12hc4_375 h3{font-size:17px;font-weight:700;color:#e8edf2;margin:0}._modalContact_12hc4_385{display:flex;align-items:center;gap:12px;padding:12px;background:#25d3660f;border:1px solid rgba(37,211,102,.15);border-radius:10px}._modalAvatar_12hc4_394{width:36px;height:36px;border-radius:50%;color:#fff;font-size:16px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._modalName_12hc4_401{font-size:14px;font-weight:600;color:#e8edf2;margin:0 0 2px}._modalPhone_12hc4_402{font-size:12px;color:#8696a0;font-family:monospace;margin:0}._field_12hc4_312{display:flex;flex-direction:column;gap:6px}._field_12hc4_312 label{font-size:12px;font-weight:600;color:#8696a0;text-transform:uppercase}._modalInput_12hc4_406{background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:10px 14px;color:#e8edf2;font-size:14px;outline:none;width:100%;box-sizing:border-box;transition:border-color .2s;font-family:inherit;margin-bottom:4px}._modalInput_12hc4_406:focus{border-color:#25d366}._modalInput_12hc4_406::placeholder{color:#3d5166}._loadingTxt_12hc4_415{font-size:13px;color:#3d5166;font-style:italic}._templateList_12hc4_417{display:flex;flex-direction:column;gap:6px;max-height:200px;overflow-y:auto}._templateList_12hc4_417::-webkit-scrollbar{width:4px}._templateList_12hc4_417::-webkit-scrollbar-thumb{background:#2a3942;border-radius:2px}._templateCard_12hc4_423{background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:10px 12px;cursor:pointer;transition:border-color .15s}._templateCard_12hc4_423:hover{border-color:#25d366}._templateActive_12hc4_429{border-color:#25d366!important;background:#25d3660f}._templateName_12hc4_430{display:block;font-size:13px;font-weight:600;color:#e8edf2;margin-bottom:3px}._templatePreview_12hc4_431{display:block;font-size:12px;color:#8696a0;line-height:1.4}._modalBtns_12hc4_433{display:flex;gap:10px;justify-content:flex-end}._modalBtns_12hc4_433 button:first-child{padding:9px 18px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:14px;cursor:pointer}._btn_12hc4_439{padding:9px 20px;background:var(--brand, #25D366);color:#fff;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:opacity .2s}._btn_12hc4_439:hover{opacity:.85}._btn_12hc4_439:disabled{opacity:.3;cursor:not-allowed}