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span{font-size:20px;font-weight:900;font-family:Georgia,serif}._divider_jx6f6_262{display:flex;align-items:center;gap:12px;color:#3d5166;font-size:13px}._divider_jx6f6_262:before,._divider_jx6f6_262:after{content:"";flex:1;height:1px;background:#2a3942}._layout_1oswt_1{display:flex;height:100vh;background:#0b1620;overflow:hidden}._sidebar_1oswt_9{width:340px;min-width:340px;background:#1a2838;border-right:1px solid #2A3942;display:flex;flex-direction:column}._sidebarHeader_1oswt_18{padding:16px;border-bottom:1px solid #2A3942}._agentInfo_1oswt_23{display:flex;align-items:center;gap:10px}._avatar_1oswt_29{width:40px;height:40px;border-radius:50%;background:#25d366;color:#fff;font-size:16px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._agentName_1oswt_43{font-size:14px;font-weight:600;color:#e8edf2;margin:0}._agentDept_1oswt_50{font-size:12px;color:#8696a0;margin:0}._onlineDot_1oswt_56{width:10px;height:10px;border-radius:50%;background:#25d366;margin-left:auto;flex-shrink:0;box-shadow:0 0 6px #25d366}._filters_1oswt_67{display:flex;gap:4px;padding:10px 12px;border-bottom:1px solid #2A3942;flex-wrap:wrap}._filterBtn_1oswt_75{display:flex;align-items:center;gap:5px;padding:5px 10px;border-radius:20px;border:1px solid #2A3942;background:transparent;color:#8696a0;font-size:12px;cursor:pointer;transition:all .2s}._filterBtn_1oswt_75:hover{border-color:#25d366;color:#25d366}._activeFilter_1oswt_91{background:#25d3661a;border-color:#25d366;color:#25d366}._count_1oswt_97{background:#2a3942;color:#8696a0;border-radius:10px;padding:0 6px;font-size:11px;min-width:18px;text-align:center}._activeFilter_1oswt_91 ._count_1oswt_97{background:#25d36633;color:#25d366}._convList_1oswt_113{flex:1;overflow-y:auto}._convList_1oswt_113::-webkit-scrollbar{width:4px}._convList_1oswt_113::-webkit-scrollbar-track{background:transparent}._convList_1oswt_113::-webkit-scrollbar-thumb{background:#2a3942;border-radius:2px}._empty_1oswt_122{text-align:center;color:#3d5166;padding:40px 20px;font-size:14px}._convItem_1oswt_129{display:flex;align-items:center;gap:10px;padding:12px 14px;border-bottom:1px solid rgba(42,57,66,.5);cursor:pointer;transition:background .15s}._convItem_1oswt_129:hover{background:#25d3660a}._activeConv_1oswt_141{background:#25d36614!important;border-left:3px solid #25D366}._convAvatar_1oswt_143{width:44px;height:44px;border-radius:50%;background:#2a3942;color:#8696a0;font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._convInfo_1oswt_157{flex:1;min-width:0}._convTop_1oswt_159{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}._convNumber_1oswt_166{font-size:14px;font-weight:600;color:#e8edf2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._convTime_1oswt_175{font-size:11px;color:#8696a0;flex-shrink:0;margin-left:8px}._convBottom_1oswt_182{display:flex;align-items:center;justify-content:space-between}._convPreview_1oswt_188{font-size:13px;color:#8696a0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}._statusDot_1oswt_197{width:8px;height:8px;border-radius:50%;flex-shrink:0;margin-left:8px}._deptTag_1oswt_205{display:inline-block;margin-top:4px;font-size:10px;color:#25d366;background:#25d3661a;border-radius:4px;padding:1px 6px}._sidebarFooter_1oswt_216{display:flex;gap:6px;padding:10px 12px;border-top:1px solid #2A3942}._settingsBtn_1oswt_223{flex:1;padding:9px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._settingsBtn_1oswt_223:hover{border-color:#25d366;color:#25d366}._logoutBtn_1oswt_237{padding:9px 14px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}._logoutBtn_1oswt_237:hover{border-color:#ff6b6b;color:#ff6b6b}._chat_1oswt_251{flex:1;display:flex;flex-direction:column;background:#0b1620}._empty2_1oswt_258{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:#3d5166;font-size:15px}._empty2_1oswt_258 p:first-child{font-size:48px}._chatHeader_1oswt_272{display:flex;align-items:center;gap:12px;padding:14px 20px;background:#1a2838;border-bottom:1px solid #2A3942}._chatAvatar_1oswt_281{width:38px;height:38px;border-radius:50%;background:#25d366;color:#fff;font-size:15px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._chatName_1oswt_295{font-size:15px;font-weight:600;color:#e8edf2;margin:0}._chatDept_1oswt_302{font-size:12px;color:#8696a0;margin:0}._chatActions_1oswt_308{display:flex;gap:8px;margin-left:auto}._actionBtn_1oswt_314{padding:7px 14px;border:1px solid #2A3942;border-radius:8px;background:transparent;color:#8696a0;font-size:13px;cursor:pointer;transition:all .2s}._actionBtn_1oswt_314:hover{border-color:#f59e0b;color:#f59e0b}._resolveBtn_1oswt_327{padding:7px 14px;border:none;border-radius:8px;background:#25d366;color:#fff;font-size:13px;font-weight:600;cursor:pointer;transition:background .2s}._resolveBtn_1oswt_327:hover{background:#20ba5a}._messages_1oswt_342{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:8px}._messages_1oswt_342::-webkit-scrollbar{width:4px}._messages_1oswt_342::-webkit-scrollbar-track{background:transparent}._messages_1oswt_342::-webkit-scrollbar-thumb{background:#2a3942;border-radius:2px}._msg_1oswt_355{display:flex;flex-direction:column;max-width:65%}._in_1oswt_361{align-self:flex-start}._out_1oswt_362{align-self:flex-end}._bubble_1oswt_364{padding:9px 14px;border-radius:12px;font-size:14px;line-height:1.5;word-break:break-word}._in_1oswt_361 ._bubble_1oswt_364{background:#1a2838;color:#e8edf2;border-bottom-left-radius:4px}._out_1oswt_362 ._bubble_1oswt_364{background:#005c4b;color:#e8edf2;border-bottom-right-radius:4px}._msgTime_1oswt_384{font-size:11px;color:#3d5166;margin-top:3px;align-self:flex-end}._in_1oswt_361 ._msgTime_1oswt_384{align-self:flex-start}._inputArea_1oswt_394{display:flex;gap:10px;padding:14px 20px;background:#1a2838;border-top:1px solid #2A3942}._inputArea_1oswt_394 input{flex:1;background:#0b1620;border:1px solid #2A3942;border-radius:24px;padding:10px 18px;color:#e8edf2;font-size:14px;outline:none;transition:border-color .2s}._inputArea_1oswt_394 input:focus{border-color:#25d366}._inputArea_1oswt_394 input::placeholder{color:#3d5166}._inputArea_1oswt_394 input:disabled{opacity:.4}._inputArea_1oswt_394 button{width:42px;height:42px;border-radius:50%;background:#25d366;color:#fff;border:none;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s;flex-shrink:0}._inputArea_1oswt_394 button:hover{background:#20ba5a}._inputArea_1oswt_394 button:disabled{background:#1e4d35;cursor:not-allowed}._overlay_1oswt_438{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;display:flex;align-items:center;justify-content:center;z-index:100}._modal_1oswt_448{background:#1a2838;border:1px solid #2A3942;border-radius:16px;padding:28px;width:100%;max-width:420px;display:flex;flex-direction:column;gap:18px}._modal_1oswt_448 h3{font-size:17px;font-weight:700;color:#e8edf2;margin:0}._field_1oswt_467{display:flex;flex-direction:column;gap:6px}._field_1oswt_467 label{font-size:12px;font-weight:600;color:#8696a0;text-transform:uppercase}._field_1oswt_467 select,._field_1oswt_467 textarea{background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:10px 14px;color:#e8edf2;font-size:14px;outline:none;transition:border-color .2s;font-family:inherit;resize:vertical}._field_1oswt_467 select:focus,._field_1oswt_467 textarea:focus{border-color:#25d366}._modalBtns_1oswt_491{display:flex;gap:10px;justify-content:flex-end}._modalBtns_1oswt_491 button:first-child{padding:9px 18px;background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;font-size:14px;cursor:pointer}._btn_1oswt_507{padding:9px 18px;background:#25d366;color:#fff;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s}._btn_1oswt_507:hover{background:#20ba5a}._btn_1oswt_507:disabled{background:#1e4d35;cursor:not-allowed}._page_uiwoc_1{min-height:100vh;background:#0b1620;display:flex;flex-direction:column}._topbar_uiwoc_8{display:flex;align-items:center;gap:16px;padding:14px 24px;background:#1a2838;border-bottom:1px solid #2A3942}._title_uiwoc_17{font-size:17px;font-weight:700;color:#e8edf2;flex:1;margin:0}._backBtn_uiwoc_25{background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;padding:7px 14px;font-size:13px;cursor:pointer;transition:all .2s}._backBtn_uiwoc_25:hover{color:#e8edf2;border-color:#e8edf2}._logoutBtn_uiwoc_38{background:transparent;border:1px solid #2A3942;color:#8696a0;border-radius:8px;padding:7px 14px;font-size:13px;cursor:pointer;transition:all .2s}._logoutBtn_uiwoc_38:hover{border-color:#ff6b6b;color:#ff6b6b}._tabs_uiwoc_52{display:flex;gap:0;padding:0 24px;background:#1a2838;border-bottom:1px solid #2A3942}._tab_uiwoc_52{padding:12px 20px;background:transparent;border:none;border-bottom:2px solid transparent;color:#8696a0;font-size:14px;cursor:pointer;transition:all .2s;margin-bottom:-1px}._tab_uiwoc_52:hover{color:#e8edf2}._activeTab_uiwoc_74{color:#25d366;border-bottom-color:#25d366;font-weight:600}._content_uiwoc_81{flex:1;padding:32px 24px;max-width:720px}._section_uiwoc_87{display:flex;flex-direction:column;gap:20px}._section_uiwoc_87 h2{font-size:20px;font-weight:700;color:#e8edf2;margin:0}._hint_uiwoc_100{color:#8696a0;font-size:14px;margin:0}._list_uiwoc_107{display:flex;flex-direction:column;gap:6px}._listItem_uiwoc_113{display:flex;align-items:center;gap:12px;padding:12px 16px;background:#1a2838;border:1px solid #2A3942;border-radius:10px}._agentAvatar_uiwoc_123{width:36px;height:36px;border-radius:50%;background:#25d366;color:#fff;font-size:14px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._agentInfo_uiwoc_137{flex:1;min-width:0}._itemName_uiwoc_139{display:block;font-size:14px;font-weight:600;color:#e8edf2}._itemMeta_uiwoc_146{display:block;font-size:12px;color:#8696a0;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._roleBadge_uiwoc_156{font-size:11px;font-weight:600;color:#8696a0;background:#2a3942;border-radius:6px;padding:3px 8px}._roleBadge_uiwoc_156._admin_uiwoc_165{color:#f59e0b;background:#f59e0b1a}._addRow_uiwoc_171{display:flex;gap:10px}._addRow_uiwoc_171 input{flex:1;background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:10px 14px;color:#e8edf2;font-size:14px;outline:none;transition:border-color .2s}._addRow_uiwoc_171 input:focus{border-color:#25d366}._agentForm_uiwoc_191{background:#1a2838;border:1px solid #2A3942;border-radius:12px;padding:20px;display:flex;flex-direction:column;gap:14px}._agentForm_uiwoc_191 h3{font-size:14px;font-weight:600;color:#e8edf2;margin:0}._formGrid_uiwoc_208{display:grid;grid-template-columns:1fr 1fr;gap:10px}._formGrid_uiwoc_208 input,._formGrid_uiwoc_208 select{background:#0b1620;border:1px solid #2A3942;border-radius:8px;padding:10px 14px;color:#e8edf2;font-size:14px;outline:none;transition:border-color .2s;font-family:inherit}._formGrid_uiwoc_208 input:focus,._formGrid_uiwoc_208 select:focus{border-color:#25d366}._routingBox_uiwoc_231{background:#1a2838;border:1px solid #2A3942;border-radius:12px;padding:20px;display:flex;flex-direction:column;gap:12px}._routingBox_uiwoc_231 h3{font-size:14px;font-weight:600;color:#e8edf2;margin:0}._hint2_uiwoc_248{font-size:13px;color:#8696a0;margin:0}._routingItem_uiwoc_250{display:flex;align-items:center;gap:12px;padding:10px 14px;background:#0b1620;border-radius:8px}._routingNum_uiwoc_259{width:28px;height:28px;border-radius:50%;background:#25d36626;color:#25d366;font-size:13px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}._routingName_uiwoc_273{font-size:14px;color:#e8edf2}._infoBox_uiwoc_279{background:#131f2d;border:1px solid #2A3942;border-left:3px solid #25D366;border-radius:8px;padding:14px}._infoBox_uiwoc_279 strong{color:#25d366;font-size:13px}._infoBox_uiwoc_279 p{color:#8696a0;font-size:13px;margin:6px 0 0;line-height:1.6}._btn_uiwoc_291{padding:11px 22px;background:#25d366;color:#fff;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s;align-self:flex-start}._btn_uiwoc_291:hover{background:#20ba5a}._btn_uiwoc_291:disabled{background:#1e4d35;cursor:not-allowed}